Missed calls aren't showing up in CallsIn

If Calls is empty after someone called and you didn't answer, your phone isn't forwarding missed calls to CallsIn.

1. Test it. From a different phone, call your business number and don't answer. Wait about 30 seconds. It should appear in Calls.
2. Turn forwarding on again. On your business phone, dial the code for your carrier (your exact code with your CallsIn number is under Settings, Phone line):
   • Verizon: *71 then your CallsIn number
   • AT&T and T-Mobile: **004* your CallsIn number #
   You should hear a confirmation tone or see a message.
3. Check Do Not Disturb. Some phones send calls straight to voicemail when Do Not Disturb or a Focus mode is on, which skips forwarding. Turn it off or allow calls.
4. Business lines and VoIP. Office phone systems (RingCentral, Google Voice, Grasshopper and others) set forwarding in their own app or website. Set "forward when unanswered" to your CallsIn number.
5. Using your CallsIn number as your main line? Then no forwarding is needed. Calls come straight to CallsIn and ring you first if you turned that on.