Go to Settings, AI knowledge. The AI only says what's there, so a few clear lines go a long way.
- Services: what you do and don't do.
- Pricing: anything you're happy to share, like your service call fee. Leave it empty and the AI says you'll give a quote.
- Service area: towns or zip codes.
- Common questions: weekends, warranties, payment types.
- Special instructions: rules, like what counts as an emergency.