CallsIn vs My AI Front Desk
AI receptionist with a built-in CRM and credits for extra use. Here's an honest side-by-side, including where My AI Front Desk is the better pick.
| Feature | CallsIn | My AI Front Desk |
|---|---|---|
| What it is | Missed-call text-back, AI texting and an AI receptionist, built for local service businesses | AI receptionist with a built-in CRM |
| Starting price | $49/mo (Lite: text-back, you reply) | $99/mo ($79/mo yearly) for 200 minutes and 400 texts. Extra use paid with credits. |
| AI answers your calls | Yes, 24/7 from Growth: $99/mo with 250 minutes, Pro $199/mo with 600. Extra minutes $0.25. | Yes |
| Instant text to callers you miss | Yes, on every plan, within seconds | Not listed on their pricing page |
| Two-way texting with customers | Yes. You reply from the dashboard on Lite. The AI replies from Starter ($79/mo) up. | Two-way texting included |
| Books appointments | Yes, by text from Starter and on calls from Growth. Syncs with Google Calendar. | Not listed on their pricing page |
| Live human receptionists | No. The AI hands urgent calls to you. | No |
| Free trial | 14 days on Lite, no card needed | 7 days |
| Contract | No. Monthly, cancel anytime. | No. Cancel anytime. |
| Best for | Owner-run trades and local shops that lose jobs when they can't pick up | Businesses that want an AI receptionist plus a simple CRM and automations |
My AI Front Desk details come from their public pricing page, checked September 28, 2026. Prices change, so check their site before you decide.
Where My AI Front Desk wins
- Lower price for AI calls plus texting in one plan.
- A built-in CRM, follow-up sequences, web chat and Zapier.
- Outbound calls and email drafts included.
- Partner and white-label options for agencies.
Where CallsIn wins
- Instant text-back to every caller you miss, on every plan.
- No credits to track. Extra minutes are a simple $0.25 each, billed with your plan.
- Books jobs by text and by phone, with Google Calendar sync and review requests.
- Made for trades and local shops, with a website included on Pro.
Which one should you pick?
Pick My AI Front Desk if you want an all-purpose AI receptionist with a CRM. Pick CallsIn if you run a service business and want missed calls turned into booked jobs.
Switching questions
Can I switch from My AI Front Desk to CallsIn and keep my number?
Yes. You keep your business number and forward the calls you can't pick up to your CallsIn number. Setup takes a few minutes, and you can try it free for 14 days before you cancel anything.
Does CallsIn use real people?
No. CallsIn texts back missed callers, replies by text with AI and answers calls with an AI receptionist on Growth and Pro. Urgent calls get transferred to you.
How much does CallsIn cost?
Lite is $49/mo, Starter $79/mo, Growth $99/mo and Pro $199/mo. No contracts, cancel anytime. See what each plan includes.
Not sure what missed calls cost you?
Put your own numbers into our missed call calculator and see what walks out the door each month.
See CallsIn on your own calls.
Free for 14 days on Lite, no card needed. Keep your number and forward the calls you miss.
My AI Front Desk is a trademark of its owner. CallsIn isn't affiliated with or endorsed by My AI Front Desk.